

LEADERSHIP IN PERFORMANCE
Development-Conversions

I. Application
•Signature of LOI and approval of application.

III. KPIs and Road Map
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Meeting with owning Company to establish resources needed and time frame.
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Establishing and discussing expectations, concerns and criteria for success with owning company.
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Presentation of a 12 month annual operating budget and CAPEX budget.

V. Monitoring
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Monitoring performance of property against pre-established matrices, other hotels in Riyada portfolio and Saudi hospitality industry benchmarks.
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Adjustments & corrections.
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Monthly meetings with general manager.
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Quarterly meetings with owning company to discuss KPI progress.

II. Site Visit
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Site visit to evaluate property and develop a property development report with key areas of improvement and modification.
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This includes fire, life and safety, fluxes optimization, upgrades to FF&E, brand standards application, signage etc...
II. Technical Assistance
After singing the Management Agreement, meetings will be scheduled between WHG and the Owner.

IV. Implementation
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Appointment of a general manager by Riyada Hotels.
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Brand implementation.

VI. Support
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Continuous support by Riyada Executive team to property's GM and Ex-com to deliver expected results.
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Daily small improvements in property according to Kaizen principles.
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Quality assurance, management training.